Treet Protection
All orders made through Treet are covered by Treet Protection: get the item that was promised in the condition it was promised in, or receive a full refund.
If there’s an issue with your order, file a Misrepresentation Claim within 72 hours of receiving the item. If more than 72 hours have passed without receiving a verification or Claim, we will automatically verify your order and returns will no longer be possible.
Return Process
Submit a Claim:
File a claim on Your Purchases page within 72 hours of receiving the item.
Treet Review:
Treet will review your Claim and get back to you with any additional questions or required photos.
Print Return Label & Ship:
If your Claim is accepted, we’ll provide a return shipping label for you to print and return the item within 72 hours.
Receive Full Refund:
Once your tracking info shows the item is in the mail, we’ll disburse your full refund.
What’s covered?
Misrepresented items:
The item has notable quirks that weren’t mentioned in the original post.
Incorrect items:
The item from the original post is not the item that was received.
Inauthentic items:
The item is not an authentic piece from the brand.
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Treet is our partner to help manage this amazing resale experience.